First Time and/or Full Contact Import

Enabling the Prompt-Breakthrough Integration 

• Contact Prompt Support and request the Breakthrough integration 
• Once this request has been filled, log into Prompt EMR 
• Click Company in the left navigation menu
  • If the user does not see this option in the menu, they like do not have admin-level user permissions. Contact the Prompt support team for assistance. 
• Click Settings in the top navigation menu 
  
  

• Scroll down to the Integrations section > locate BreakThrough PT Integration 
  • If this integration is not listed, please contact the Prompt support team. 
    
    

• Click Connect 
• A new tab will open where the user will be prompted to enter their Prompt username and password again 
  
  

• After entering username and password, the user will need to enter a six-digit verification code via Google Authenticator or a similar app
  
  

Importing Contacts

• A new tab will open where the user will walk through the Breakthrough integration setup wizard: 
• Login modal: Enter Breakthrough username and password > click Submit 
  
  

• Permission modal: Check the box to confirm the user has permission from the imported contacts to send email and text message communication and agree to Breakthrough's terms and conditions > click Next
  
  

• Location modal: Select a Prompt facility to map to each Breakthrough location 
• Confirmation modal: Confirm the location listed is the correct receiving location > click Confirm 
• The user will be redirected to Breakthrough app > Location Settings where the integration will be visible under the new Integrations tab
  • Important: There is no need to click the Import Data button, the contact import will begin automatically.
• The job will take a few minutes to process; when it is complete, a confirmation email will be sent to the email on file for BOOM notifications.