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Knowledge base
Account & Setup
Launchpad Setup
5
Updating Practice Settings
Updating Location Settings
Adding Workshop Presenter Name and Photo
Uploading Testimonials
Adding Workshop Dates
Email Setup
2
Avoiding Emails from Spam
Importing Email Lists
Facebook Setup
4
Facebook Admin Access
Accepting Facebook Admin Request
Providing Payment for Facebook Ad Spend
Joining Breakthrough Facebook Groups
Video Setup
1
Filming Videos
Checklists and Training
2
Onboarding Setup Checklist
Growth X Training Checklist
Launchpad
Settings & Navigation
20
Why am I not getting BOOM emails?
Updating Practice Information
Access Announcements Marked as Read
Updating Location Information
Video Page(s) Not Loading
See all 20 articles
Sending and Scheduling Emails in Launchpad
16
What are Monthly Campaigns?
How do I send a Monthly Campaign?
What time do Monthly Campaigns send?
Workshop Email & Text Sequence
How do you build the email campaigns?
See all 16 articles
Scheduling and Updating Workshops in Launchpad
32
What are BOOM emails?
Adding Workshop Dates
How many chairs should I set up?
Executing a Successful Virtual Workshop
Adding a Partner Workshop Date
See all 32 articles
Managing Contacts
7
Adding Contacts to Your Email List
Updating a Contact on Your Email List
Bucketing
Bucketing a Lead
Managing Contacts (Export, Delete, Import)
See all 7 articles
Sending Texts in Launchpad
10
Text Inbox
Replying to 2-way Texts in Text Inbox
Pre-Workshop Text Message Reminders (All Funnels)
Setting Up Notifications in Text Inbox
Text Templates for 2-Way Texting
See all 10 articles
Interacting with Calls in Launchpad
7
Call Tracking
Phone Leads
Listening to Recorded Calls
Adding a Caller to Your Email List from "Call Log"?
Call Scripts
See all 7 articles
Nurturing Your Leads with Patient Phases
29
'No Show' Workshop Bucketing State
'Graduated Patient' Bucketing State
Patient Phases
"Workshop Patient Phase" Bucketing State Options
New Bucketing States & Patient Phases for all Contacts
See all 29 articles
Understanding Ads
Facebook Ads
9
Ad Spend vs Ad Budget
Target Advertising
Audience Size
How do I see my Facebook ads?
Running Ads vs Boosting Ads
See all 9 articles
Google Ads
1
Google Ads Reporting Dashboard
Customer Success and Community
Contacting Your Customer Success Manager
1
Contacting Your Customer Success Manager
Trouble Tickets
1
Reporting a Growth X Emergency (911)
Getting Involved
3
Growth X Call Schedule
Facebook Groups
Growth X Academy
Training
Green Ink Letters
4
Patient Experience Funnel
The Patient Process
The Physician Process
Tips for Green Ink Letters
Hosting Successful Workshops
3
Why host workshops?
Setting Up Your Workshop
9 Steps to Converting at Your Workshop
Crushing Your Virtual Workshops
3
Planning Your Virtual Workshop
Running a Successful Virtual Workshop
Follow Up After Virtual Workshops
Holiday Boost
1
Holiday Boost