v7.9 (7/24/25)

• Note: This feature is intended for simple, one-step campaigns. Complex, multi-step campaigns should be created by selecting and editing a similar Breakthrough template. 

• As part of our ongoing efforts to refine and simplify our user experience, more advanced campaign editing features - such as delays, timings, and triggers - have been hidden in a collapsing section near the bottom of the page.

• To prepare for future audience segmentation work, Sex has been added to contact demographic information.
  • This field is available on the Add Contact modal and the Contact Details > Details tab. 
  • Sex information can also be imported via CSV file 
  • Acceptable values for this field are Male, Female, or Intersex 
  • These values were selected following research into best practices for collecting Sex data for medical use cases. 
  • This field is optional for all contacts.
• You will also notice the quick +Schedule Campaign button in the menu now, so there's no need to navigate to Reactivation > Schedule campaign:
  

BUG FIXES: 

• An issue that caused a 500 Server Error when deleting a Partner from Settings > Partners has been resolved. 
• An issue with Google Business Review links has been resolved. An error message will now appear if a URL more than 250 characters long is entered in this field. 

AI Conversion Agent (AICA) BETA TESTERS:

• WORKFLOW CHANGE: The AICA toggle will now be grayed out when saving a campaign template that does not contain an SMS step.
• BUG FIX: The OpenAI platform has been experiencing intermittent downtime, which could contribute to incidents of AICA "ghosting." In response, we have made a change that retries the OpenAI APIs every 2 minutes for 10 minutes following an initial failure. We hope this improves AICA connectivity and decreases incidents of ghosting.