v5.5.0 (12/4/2024)

Modified on Sat, 18 Jan at 12:13 AM

RELEASE NOTES - ALL USERS

  • BUG FIX: Certain SMS messages were not visible in the Text Inbox unless you searched for them, with Subscribe/Unsubscribe messages the most commonly affected. This has been resolved and a search is no longer required to view these messages.
    • The fix retroactively made past messages visible in the Unread folder of the Inbox, which increased the number of Unread messages significantly in a short window of time. This issue was resolved by flagging the Subscribe/Unsubscribe messages as Read.
    • A future release will flag all incoming Subscribe/Unsubscribe messages as Read by default.
  • UPDATE: To prevent latency and/or failure of outgoing messages, the minimum send window for SMS text messages has been increased from 1 hour to 4 hours.
    • A future release will clean up the SMS scheduling UI to make these parameters easier for users to understand.
  • BUG FIX: Some types of CSV import failures - such as negative date values - were not being reported to the user. Users will now see an explanation for these import failures.
  • ENHANCEMENT: UTM tags have been added to scheduling links in Reactivation emails that allow us to track form fills and IEs that come from email campaigns.
    • A future release will surface this data in the in-app Email Performance report for clients and in Looker for internal BT admins.
  • BUG FIX: An issue with calls from unsupported numbers (e.g. countries beyond the US or Canada) has been resolved.
  • BUG FIX: An issue with Text Campaign messages logs has been resolved.


RELEASE NOTES - BETA USERS OF REACTIVATION AND/OR NURTURE CAMPAIGN CUSTOMIZATION

  • BUG FIX: An issue with email campaign message logs has been resolved.


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