Some location information, including BOOM emails, will lock after clicking Update during Launchpad Setup. You may still change your BOOM email address.
- Email firstname.lastname@example.org
- In the email, write Front Desk Email for Receiving BOOM and enter the best email of the person responsible for BOOM followup calls
- Write Owner Email for Receiving BOOM and enter the best email for the practice owner
- Whitelist your new BOOM email address(es)
You can use these same/similar steps to change any locked field in Launchpad.